Shipping policy

Outfitted Clothing Shipping Policy

Thank you for choosing Outfitted Clothing! We strive to deliver your products as quickly and efficiently as possible. Please read our shipping policy for more information on how we handle your orders.

1. Processing Time

  • All orders are processed within 1-3 business days after being placed.

  • Orders placed on weekends or holidays will be processed the following business day.

2. Shipping Methods & Delivery Time

We offer several shipping options to meet your needs. Delivery times may vary depending on your location and the shipping method you choose:

  • Australian Standard Shipping: Estimated delivery within 2-10 business days.

  • Australian Express Shipping: Estimated delivery within 1-5 business days.

  • International Shipping: Estimated delivery within 4-25 business days depending on where you live.

Please note that delivery times may be affected by factors like weather, holidays, or carrier delays.

3. Shipping Rates

Shipping costs are calculated at checkout based on your location and the shipping method selected. For all orders over $100 in Australia, we offer free standard shipping.

 

4. International Shipping

We currently offer international shipping to the following countries: [list of countries you ship to]. International shipping rates and delivery times will vary depending on the destination.

Please note:

  • Import duties, taxes, and customs fees are not included in the shipping costs and are the responsibility of the customer.

  • Delivery times for international orders may take longer depending on the destination and customs processing.

5. Address Accuracy

Please ensure that your shipping address is correct before completing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you realise that your address is incorrect after placing the order, please contact us as soon as possible at outfittedclothing.shop@gmail.com to make any necessary changes.

6. Lost or Stolen Packages

We are not responsible for lost or stolen packages once they have been shipped and are in the hands of the carrier. If your package is marked as delivered but you haven't received it, please contact the carrier directly. If you suspect your package is lost, please reach out to our customer service team at outfittedclothing.shop@gmail.com for assistance.

7. Customer Service

If you have any questions or concerns regarding shipping, feel free to contact our customer service team at outfittedclothing.shop@gmail.com or +61 472 568 999. We’re here to help!